Upon subscribing, you will receive a confirmation email confirming the activation of your subscription. This email serves as your go-ahead to seamlessly utilize the add-on features.
Throughout your subscription period, feel free to submit a support ticket for any assistance you may need. Our support services cover installation, subscription management, and usage-related issues. Please note that support does not extend to customization or the development of new features.
A domain subscription lets everyone in your organization or school use the cool premium features. It works with all Google Workspace editions. To get a domain subscription, just follow our easy steps.
We prioritize your data privacy. Your information remains securely stored within your Google account (Google Docs, Sheets, Forms, Drive, and Gmail) and is never stored on our servers.
Absolutely! Once you subscribe, the email address you used gets access to all the cool features and gets a confirmation email.
If you accidentally used the wrong email during the order or want to transfer the subscription, don’t worry. Just reach out to us, and we’ll help you make the necessary changes. We’re here to assist.
A user is identified as an individual Google Account email address (e.g., yourname@gmail.com or yourname@yourdomain.com). Our add-ons and sheets are subscribed on a per-user basis, allowing you to use the subscription on any computer, provided you are signed in with the same email address. This ensures flexibility and convenience for our users.
Absolutely. We stick to GDPR rules. We’re like a guardian for your data when you use our add-ons and sheets. Remember, all your data stays in your Google account—Docs, Sheets, Forms, Drive, and Gmail. Our add-on only works with that data and doesn’t keep any on its own. If you ever want to remove the add-on, your data stays safe in your Google account. We take privacy seriously.
Our API supports a wide range of content formats, allowing you to send text messages, multimedia files (such as images, audio, video, and PDFs), emojis, and links.
Yes, you can attach files to your messages by providing a direct link to the file. This can include links to files stored on your device, cloud storage platforms like Google Drive, or other online locations.
Yes, you can utilize our API to send messages directly to groups, allowing you to reach a large audience.
Yes, our API supports both GET and POST requests. This allows you to easily track and manage your sent and received messages directly within your system.
No, you cannot send messages directly from our portal. Due to data privacy concerns, we only provide tools for generating API keys and setting up webhooks. To send and receive messages, you will need to integrate our API into your system.
While our API allows you to send unlimited messages, WhatsApp imposes fair usage policies. Sending excessive messages in a short period can lead to restrictions or account suspension.
The API’s validity varies based on your subscription plan. Please refer to your purchase terms for detailed information.
No, we don’t offer a credit-based API. Our pricing structure is based on subscription plans, allowing for unlimited message usage within the plan’s limits. This means you can send as many messages as you need without worrying about running out of credits.
Yes, you can change the mobile number linked to your API subscription. However, it is based on your current subscription plan.
We provide API documentation for seamless integration with Google Sheets and third-party applications. If you need help with integration, we also offer Google Sheets integration for a one-time minimal setup fee.
There are two methods available for integration:
Method 1:
You can access our WhatsApp API Google Apps Script library. Once you have access, simply use the library in your code and map the data. After completing these steps, you’ll be ready to go live. With this method, we offer unlimited updates to the library.
Method 2:
Alternatively, we can provide you with the library code, and you will be responsible for any updates that may occur in the API. If you need assistance with this method, support charges will apply.
No, you don’t need to install any software or purchase a server. Our API is designed to be cloud-based, so you can access and use it directly through our platform.
No, we do not store any data on our server. Our API serves as a direct link between your system and WhatsApp. All messages and data are transmitted directly, ensuring both privacy and security. Users are responsible for storing and managing their messages on their servers. Our API will only provide a success or failure message in JSON format.
Yes, our API is designed to work globally. You can send messages to and from any country that has WhatsApp service.
No, this is an independent WhatsApp API solution, not directly affiliated with Meta. We’ve developed our API to provide a robust and cost-effective way to integrate with WhatsApp’s messaging platform. Our API offers a comprehensive feature set tailored to your business needs.
Our Premium Support for Non-Subscribers covers a range of Google Workspace services, including but not limited to Google Apps Script, Google Sheets, Docs, Forms, MIS, and more. Whether you’re facing technical challenges, need assistance with specific features, or seek guidance on optimizing your projects, our support is tailored to address your unique needs.
We offer two types of Premium Support options:
Yearly Basis: This option provides continuous support for a duration of one year, offering a comprehensive solution for ongoing needs.
Per Incident: With this option, you pay for support on a per-issue basis, making it suitable for those with sporadic or occasional support requirements.
Premium Support for Non-Subscribers offers an elevated level of assistance specifically designed for users without an active subscription. This service provides personalized solutions, 24/7 availability, and cost-effective support packages to ensure you receive exceptional guidance beyond the standard offerings.
Absolutely! Premium Support for Non-Subscribers is expressly designed to cater to individuals and businesses without an active subscription. Our goal is to make premium assistance accessible to everyone, ensuring that you receive expert guidance for your Google Workspace needs.
Our dedicated team can assist with a wide range of issues, including technical troubleshooting, software-related challenges, security consultations, performance optimization, and more. Whether you’re a Google Apps Script enthusiast or need help managing data in Google Sheets, our experts are here to help.
To access Premium Support for Non-Subscribers, simply reach out to our support team through the designated channels. Specify that you do not have an active subscription and provide details about your Google Workspace support requirements. Our team will guide you through the next steps.
No, there is no predetermined limit to the number of support requests you can make if you have subscribed to our premium support yearly plan. We understand that issues can arise unexpectedly, and our team is here to provide assistance whenever you need it.
Yes, our support packages for non-subscribers are designed to be cost-effective, providing you with premium assistance without exceeding your budget. We aim to make quality support accessible to everyone.
Our commitment is to provide timely assistance. The resolution time may vary depending on the complexity of the issue, but our team works diligently to address your concerns promptly. We prioritize efficiency to ensure your projects run smoothly.
After resolving your issue, we conduct a follow-up to ensure your satisfaction. Your feedback is valuable to us, and we want to make sure that our support has met your expectations.
The Yearly Basis Premium Support option provides continuous support for a duration of one year from the date of subscription. During this period, you can reach out for assistance with any eligible issues related to Google Apps Script, Google Sheets, Docs, Forms, MIS, and more. It’s a cost-effective solution for users with ongoing support needs.
The Per Incident Premium Support option allows you to pay for support on a per-issue basis. This is ideal for users who may not require continuous support but still want access to premium assistance when specific issues arise. Each support request is treated as a separate incident, and you only pay for the assistance you need.
No, there are no predefined limitations on the number of incidents you can cover with the Per Incident Premium Support. You can purchase support for as many incidents as needed, addressing specific issues as they arise.
Yes, there is typically a cost advantage associated with the Yearly Basis Premium Support option. By opting for a yearly subscription, you not only ensure ongoing support for all your needs but also benefit from a discounted rate compared to per-incident pricing.
Yes, Premium Support is available for both personal and business users. We cater to the diverse needs of individuals and organizations, offering tailored assistance to enhance your Google Workspace experience.
Have more questions? Feel free to contact us for further clarification or assistance in choosing the right Premium Support option for you.
Absolutely! We understand that encountering challenges during implementation is normal. To ensure a smooth experience, we offer comprehensive implementation support. Our dedicated team is readily available to assist you.
Here’s how you can reach us:
At Synbus, we specialize in optimizing your business operations and crafting SOPs for a streamlined and efficient workflow. Our solutions empower your business to operate seamlessly, allowing you to redirect your attention towards achieving remarkable success.
